Privacy Policy
Data controller: sole proprietor Gasparyan Mher Yuriki, TIN 20257896, Ararat region, Artashat, Aygepat village, Tigran Mets st. 3t, 0029, Armenia, Republic of Armenia, support@bars-ai.com ("we"). This policy follows the RA Law "On Protection of Personal Data" and, for EU users, the GDPR.
1. Data we collect
| Data | Purpose | Legal basis |
|---|---|---|
| E-mail, password (hashed) or Google sign-in | account, login, payment notifications | contract |
| Phone number (if you verify it) | bonus-abuse prevention | consent / legitimate interest |
| Prompts, uploaded files, generation results | providing the service, history | contract |
| Balance, charge and payment history: amount, date, order ID, status, masked card (first 6 and last 4 digits), card scheme | settlements, refunds, disputes, accounting | contract, law |
| IP address, browser/device data, cookies, logs | security, anti-fraud, site operation | legitimate interest |
Cookie bars_vd holding only today's date (no identifier, kept 2 days) |
counting daily visits in overall statistics | legitimate interest |
| Support correspondence | answering requests | contract |
We never receive or store the full card number, expiry date or CVV/CVC. They are entered on Ameriabank's payment page.
2. Who we share data with (processors)
- Kie.ai, an AI API aggregator, receives the prompts and uploaded files needed for a generation. It does not receive e-mails or payment data. According to its published terms, Kie keeps media files for about 14 days and logs for about 2 months.
- Photos and video frames are checked automatically (faces, age, celebrities) by the Gemini model via the Kie.ai API. Only the frames themselves are sent.
- Model providers reached via Kie.ai or directly: OpenAI, Anthropic, Google, DeepSeek, ByteDance (Seedream, Seedance), Black Forest Labs (FLUX), Kuaishou (Kling), MiniMax (Hailuo), Alibaba (Wan), Midjourney, Suno and others listed on the site. They receive only the request content.
- Ameriabank CJSC and its processing centre, to process payments and refunds.
- Hosting (Beget), an e-mail delivery service and analytics services (only if you accept analytics cookies).
- Public authorities, upon a lawful request.
Some processors are located outside Armenia (USA, EU, China, etc.). Transfers are limited to what a generation needs. Please do not include sensitive personal data about yourself or others in prompts.
We do not sell personal data and do not use your prompts or results to train our own models.
3. Retention
- Account data: while the account exists, plus 30 days after deletion (only a hash of e-mail, phone and device is kept to prevent repeated sign-ups for bonuses).
- Generation results and uploads: 30 days, then deleted automatically. A starred work is kept for up to 365 days. You can delete them earlier.
- Payment and refund records: at least 3 years from the transaction (bank requirement), or longer where tax law requires.
- Security logs: up to 12 months.
- Photos and videos uploaded for video modes (animate a photo, replace the hero) are deleted when the job ends. An AI avatar sheet is kept until you delete it. Complaints are kept without an IP address.
- We use a face photo only for your generation and for the rules check. By uploading a photo you consent to this processing. To withdraw consent, delete the photo or avatar in your account.
4. Your rights
You can request access, correction, export or deletion of your data, and withdraw consent (e.g. to analytics cookies). To delete your account, use the account settings or e-mail support@bars-ai.com from the account address. Deletion is completed within 30 days. Unused bonus credits are lost; purchased credits can be refunded under the Refund Policy before deletion. You may complain to the personal data protection authority of the Republic of Armenia (Personal Data Protection Agency under the RA Ministry of Justice).
5. Security
HTTPS (TLS), password hashing, access control, backups and access logging. We notify affected users and the authority of a serious breach within the time required by law.
6. Children
The Service is not intended for children under 14. We do not knowingly collect their data.
7. Changes and contacts
New versions are published on this page. Questions: support@bars-ai.com, WhatsApp: +374 55 240893 (message or call on WhatsApp), Ararat region, Artashat, Aygepat village, Tigran Mets st. 3t, 0029, Armenia.